The passage on the stress of workplace reading answers is given in this article for the IELTS candidates to prepare perfectly for the IELTS exam.
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IELTS Reading Answers Part One
How busy is too busy? For some it means having to miss the occasional long lunch; for others, it means missing lunch altogether. For a few, it is not being able to take a “sickie” once a month. Then there is a group of people for whom working every evening and weekend is normal, and frantic is the tempo of their lives. For most senior executives, workloads swing between extremely busy and frenzied.
The vice-president of the management consultancy AT Kearney and its head of telecommunications for the Asia-Pacific region, Neil Plumridge, says his work weeks vary from a “manageable” 45 hours to 80 hours, but an average of 60 hours.
Part Two
Three warning signs alert Plumridge about his workload: sleep, scheduling, and family. He knows he has too much on when he gets less than six hours of sleep for three consecutive nights; when he is constantly having to reschedule appointments; “and the third one is on the family side”, says Plumridge, the father of a three-year-old daughter, and expecting a second child in October. “If I happen to miss a birthday or anniversary, I know things are out of control.” Being “too busy” is highly subjective. But for any individual, the perception of being too busy over a prolonged period can start showing up as stress: disturbed sleep, and declining mental and physical health. National workers’ compensation figures show stress causes the most lost time of any workplace injury. Employees suffering stress are off work for an average of 16.6 weeks.
The effects of stress are also expensive. Comcare, the Federal Government insurer, reports that in 2003-04, claims for psychological injury accounted for 7% of claims but almost 27% of claim costs. Experts say the key to dealing with stress is not to focus on relief – a game of golf or a massage – but to reassess workloads. Neil Plumridge says he makes it a priority to work out what has to change; that might mean allocating extra resources to a job, allowing more time, or changing expectations.
The decision may take several days. He also relies on the advice of colleagues, saying his peer’s coach each other with business problems. “Just a fresh pair of eyes over an issue can help,” he says.
Part Three
Executive stress is not confined to big organizations. Vanessa Stoykov has been running her advertising and public relations business for seven years, specializing in work for financial and professional services firms. Evolution Media has grown so fast that it debuted on the BRW Fast 100 list of fastest-growing small enterprises last year – just after Stoykov had her first child. Stoykov thrives on the mental stimulation of running her own business. “Like everyone, I have the occasional day when I think my head’s going to blow off,” she says.
Because of the growth phase, the business is in, Stoykov has to concentrate on short-term stress relief – weekends in the mountains, the occasional “mental health” day – rather than delegating more work. She says: “We’re hiring more people, but you need to train them, teach them about the culture and the clients, so it’s more work rather than less.”
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Part Four
Identify the causes: Jan Elsner, a Melbourne psychologist who specializes in executive coaching, says thriving on a demanding workload is typical of senior executives and other high-potential business people. She says there is no one-size-fits-all approach to stress: some people work best with high-adrenalin periods followed by quieter patches, while others thrive under sustained pressure. “We could take urine and blood hormonal measures and pass a judgment of whether someone’s physiologically stressed or not,” she says. “But that’s not going to give us an indicator of what their experience of stress is, and what the emotional and cognitive impacts of stress are going to be.”
IELTS Reading Answers Part Five
Eisner’s practice is informed by a movement known as positive psychology, a school of thought that argues that “positive” experiences – feeling engaged, challenged, and that one is contributing to something meaningful – do not balance out negative ones such as stress; instead, they help people increase their resilience over time.
Good stress, or positive experiences of being challenged and rewarded, is thus cumulative in the same way as bad stress. Elsner says many of the senior business people she coaches are relying more on regulating bad stress through methods such as meditation and yoga.
She points to research showing that meditation can alter the biochemistry of the brain and help people “retrain” the way their brains and bodies react to stress. “Meditation and yoga enable you to shift the way that your brain reacts, so if you get proficient at it you’re in control.”
Part Six
The Australian vice-president of AT Kearney, Neil Plumridge, says: “Often stress is caused by our setting unrealistic expectations of ourselves. I’ll promise a client I’ll do something tomorrow, and then promise another client the same thing when I know it’s not going to happen. I’ve put stress on myself when I could have said to the clients: ‘Why don’t I give that to you in 48 hours?’ The client doesn’t care.”
Over-committing is something people experience as an individual problem. We explain it as the result of procrastination or Parkinson’s law: that work expands to fill the time available. New research indicates that people may be hard-wired to do it.
Part Seven
A study in the February issue of the Journal of Experimental Psychology shows that people always believe they will be less busy in the future than now. This is a misapprehension, according to the authors of the report, Professor Gal Zauberman, of the University of North Carolina, and Professor John Lynch, of Duke University.
“On average, an individual will be just as busy two weeks or a month from now as he or she is today. But that is not how it appears to be in everyday life,” they wrote. “People often make commitments long in advance that they would never make if the same commitments required immediate action. That is, they discount future time investments relatively steeply.”
Why do we perceive a greater “surplus” of time in the future than in the present? The researchers suggest that people underestimate completion times for tasks stretching into the future and that they are bad at imagining future competition for their time.
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Questions Related to IELTS Reading Passage
Question Number One
Following are a few statements given from the passage above. You have to check the answers from the passage and write them correctly.
#1. Employees suffering stress are off work an average of ____________.
Answer: 16.6 weeks
#2. _________ says many of the senior business people she coaches are relying more on regulating bad stress through methods such as meditation and yoga.
Answer: Elsner
#3. A study of the ______________ shows that people always believe they will be less busy in the future than now.
Answer: Journal of Experimental Psychology
#4. _________________ figures show stress causes the most lost time of any workplace injury.
Answer: National workers’ compensation
#5. Eisner’s practice is informed by a movement known as ______________
Answer: positive psychology
Question Number Two
Look at the statements below and after reading them, write TRUE or FALSE in front of them.
TRUE – If the statement agrees with the information that is given above in the passage.
FALSE – If the statement disagrees with the information that is given above in the passage.
#1. Elsner points to research showing that meditation can alter the biochemistry of the brain.
Answer: TRUE
#2. The researchers suggest that people underestimate completion times for tasks stretching into the future.
Answer: TRUE
#3. For most senior executives, workloads swing between extremely busy and frenzied.
Answer: TRUE
#4. Three warning signs alert Plumridge about his workload: sleep, scheduling, and family.
Answer: TRUE.
#5. Neil Plumridge is an Australian vice-president of AT Kearney.
Answer: TRUE
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Conclusion
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